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Shipping questions and tracking

Fast and Reliable

Redfern Hemp is committed to getting your high-quality hemp products to you quickly and efficiently. Here’s what you need to know about shipping and tracking your order:

Speedy Processing

  • We prioritize getting your order out the door ASAP! Orders placed before 2:00 PM EST on weekdays typically ship the same day.
  • Orders placed after 2:00 PM EST will ship the following business day alongside other online orders.

Easy Tracking

  • Once your order ships, you’ll receive a confirmation email with a USPS tracking number.
  • Use this tracking number to follow your package’s progress directly on the USPS website (link can be provided here).

Estimated Delivery

  • Standard USPS shipping typically takes 5-7 business days to arrive anywhere in the continental United States.
  • Local Virginia residents may experience faster delivery times.

Need More Help?

If you encounter any issues with your tracking number or haven’t received your order within a reasonable time frame, please don’t hesitate to contact us! Our friendly customer service team is here to assist you.

  • For information on placing a pick-up order at the Redfern market location, please visit our dedicated page: Placing a pick-up order online.
  • We recommend checking your spam folder if you haven’t received your shipping confirmation email within 24 hours of placing your order.

We appreciate your business and look forward to getting your Redfern Hemp products to you soon!

Updated on December 9, 2024
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